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8 Qualities That Make A Good Insurance Agent



If you don't feel like your Agent is speaking your language, delivering the service you expect, or you only hear from them at renewal, perhaps it's time to give us a call?  We are always happy to help!

We know how hard it can be to make changes. Hairstylists, babysitters, bankers… it’s a time-intensive, and sometimes painful, process. But sometimes, it’s necessary.  

Changing insurance agents can be tough for business owners, but it’s not as tough as being stuck with the wrong one and finding out too late.

Premier Insurance prides ourselves on being a valuable asset to our clients.  We are constantly training, learning, and expanding our offerings for our clients.  We work with you to develop a relationship of trust and guidance.  We are proactive, not reactive.  We always have your best interests in mind- and we are committed to doing it right the first time

A good agent:

1. Puts the needs of the client first - An agent who is only out to earn a commission, regardless of the needs of the client, is not likely to last long. Agents and brokers who listen carefully to what their clients and prospects say will be able to earn their trust, which is the hardest part of their job. Those who are willing to put their clients needs first are in it for the relationship, not the quick payday.

2. Good customer service - Customers who are able to get a hold of their agents when they need them are much more likely to stay happy and reassured. A timely response to inquiries and phone calls is a must, and you must be able to do what you say you will do, when you say you will do it - or at least have a good reason as to why you can't. One of the major complaints of those who buy insurance policies is that there is no one around to answer their questions after they have purchased the policy. 

3. Emotional intelligence - This includes the ability to listen and empathize with clients on a deeper level in order to discern what they really want and need. A good agent is tactful and knows how to help a client see financial reality clearly, even when the client is dead set against it.


4. Honesty - Insurance agents who use deception to close business seldom stay with the same company for very long - and can end up behind bars in some cases. A good agent knows that telling the truth up front will win them clients' respect and trust and is likely to lead to repeat business over time. 


5. Wide array of products - As the old saying goes, if all you have to work with is a hammer, then everything in the world looks like a nail. A good insurance agent will be able to offer a comprehensive selection of products and services that can meet any reasonable need a client might have. 

6. Technical knowledge - A good insurance agent knows much more than how to sell a policy. The agent must understand the tax and legal aspects of the products he or she sells and how they are designed to fit into a client's overall financial situation. 

7. Innovation- A good agent will bring you ideas that are on the forefront of your industry.  A good agent is a partner that keeps you up to date and informed.  They introduce tools and solutions at the appropriate times, and are careful to explain it all.





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